Value + trust + empathy = success.
In this rapidly changing world, we believe there are two principles for organizational success: human-centered design and simplicity.
We select projects and team members who understand the power of kindness and designing solutions that have a positive, social impact. In addition, simplicity provides focus and clarity - stripping out the unnecessary complexities.
Case Study: Housing as Healthcare-A Tiny Homes Village for Clients with Severe Mental Illness
organizational development + strategic planning + Operational Effectiveness
By having high Board engagement, diverse donor streams, and efficient processes, nonprofits accelerate opportunities to meet their mission. However, many are always having to adapt to transitions in funding, staff, and services. We assembled a flexible team of non-profit experts with experience in organizational development, strategy, and operations.
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Our work together included:
- Designing and delivering an annual strategic planning session
- Developing an annual strategic plan that aligns with the organization's core mission and values
- Advising on Board infrastructure and governance to meet evolving changes in services
- Developing and strengthening systems for diversifying partnership opportunities
- Improving operational effectiveness by reviewing and updating the Policy and Procedure Manual, and creating a continuity and contingency plan
Case Study: Hiring for a Bright Tomorrow-Empowering Leaders Who Work with At-Risk Youth
Fractional Human Resources + Process & Quality Improvement + Compliance Review
Every organization employs people, but people are the most unpredictable product out there. When organizations have staff turnover in key roles, or they grow so quickly there is an urgent need to shift direction, a strong Human Resource function is crucial to business sustainability -- financially and culturally. We assembled a team of diverse HR professionals with experience in strategy and operational alignment.
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Our work together included:
- Reviewing all employee policies, procedures, and files to make sure they meet current state and federal regulations
- Acting as the interim HR Director so the employees had a resource for all of their benefits needs
- Developing job descriptions designed to attract mission-focused talent
- Increasing onboarding efficiency by streamlining processes and incorporating small acts of kindness that increase employee engagement
Case Study: Developing a Culture of Wellbeing for Supply Chain Workers
employee health and wellness + EVALUATION + STRATEGIC PLANNING
Mission-focused organizations understand the value of creating cultures of health and wellbeing for their workforce. It is especially important in the supply chain industries where employees typically have long work hours, with repetitive job responsibilities. By going beyond compliance to invest and add value to the lives of the workers, employers reap the benefits of a more engaged and healthy staff. We assembled a team that included a senior project manager, data advisor, and a university Subject Matter Expert to design and implement a wellbeing health status questionnaire and based on the results, create a wellbeing strategy and implementation plan.
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Our work together included:
- Designing, translating, and implementing an employee health questionnaire
- Data oversight and collection including setting up data tracking systems and processes to ensure the fidelity of the data collected
- Recruited and trained data collection teams
- Developed a strategic plan and implementation roadmap for culture enhancement through wellbeing programs
“My Change Agent’s focus on really understanding us and our needs, rather than applying generic solutions or content, showed clearly in what they developed and how they communicated with my team. I felt that they were not my consultant, but rather our partner in achieving our goals.”